Frequently asked questions

• Is my personal and financial information safe with Oxygen?

  Absolutely. Oxygen employs advanced encryption and security measures to protect your data. We prioritize the security of your information and use industry-standard practices to keep it safe.

• How does Oxygen monitor for suspicious activity on my account?

  Our system uses advanced algorithms to detect unusual patterns and behaviors. If anything seems out of the ordinary, we'll promptly notify you and take necessary actions to secure your account.

• What happens if there is unauthorized access to my account?

  If we detect any unauthorized access or suspicious activity, we'll notify you immediately. You can also contact our support team to take necessary steps to secure your account.

• Can I trust Oxygen's mobile app?

  Yes, our mobile app is designed with security in mind. We regularly update it to ensure it meets the latest security standards and protect your information.

• How does Oxygen secure my transactions?

  Oxygen employs secure encryption protocols to protect your transactions. Additionally, we provide features like two-factor authentication to add an extra layer of security to your account.

• What if I lose my device with the Oxygen app?

  Your account is secure with us. You can contact our support team to disable access from the lost device and ensure no unauthorized access.

• Can I set up alerts for account activity?

  Yes, you can set up alerts for various account activities, such as transactions, logins, and account changes. This helps you stay informed about any activity related to your account.